J.D. Power Awards

2006 Dealer Experience Awards

When car shopping, the experience you have at your local car dealership is just as important as getting a fair price for a new car. J.D. Power rates car dealerships on the level of sales experience you receive when purchasing your new car and how you and your vehicle were treated during the maintenance and repair service at the dealership. Ratings, reviews and awards are based on how verified owners and lessees of 1-5 year-old cars were treated at franchised dealers.

Dealer of excellence program

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Top rated sales experience dealership

Based on J.D. Power research, Lexus ranked highest in customer service in 2006 while Jaguar ranked highest in sales satisfaction.

Luxury Brands

Jaguar

See 2006 brand comparison

Mass Production Brands

Top rated repair and maintenance dealership

Each year, J.D. Power surveys owners of new vehicles who have owned them for at least 90 days. In 2006, these were the top-ranked small cars and SUVs in terms of dealership experience.

Luxury Brands

Lexus

See 2006 brand comparison