J.D. Power Awards
2019 Dealer Experience Awards
When car shopping, the experience you have at your local car dealership is just as important as getting a fair price for a new car. J.D. Power rates car dealerships on the level of sales experience you receive when purchasing your new car and how you and your vehicle were treated during the maintenance and repair service at the dealership. Ratings, reviews and awards are based on how verified owners and lessees of 1-5 year-old cars were treated at franchised dealers.
See Other Years
Overall dealership experience
93
92
90
87
87
84
83
82
82
82
80
80
80
79
78
78
77
77
77
76
71
71
67
Indicates highest score
Contenders
93
92
90
87
87
84
83
82
82
82
80
80
80
79
78
78
77
77
77
76
71
71
67
Top rated sales experience dealership
Luxury Brands
Mass Production Brands
Top rated repair and maintenance dealership
Luxury Brands
Porsche
See 2019 brand comparison
