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J.D. Power中国（君迪）隐私政策
生效日期:2022 年 01月27日
本隐私政策描述捷笛企业管理（上海）有限公司和捷笛商务咨询（上海）有限公司（以下统称"J.D. Power 中国"或“"我们")如何收集、使用和分享您的个人信息，以及您对您的个人信息享有的权利。请您在使用我们的服务或决定向我们提供您的个人信息前仔细阅读并确认您已充分理解并同意本隐私政策。
本隐私政策适用于您使用我们的任何网站、应用及其他引用本隐私政策和在本隐私政策中描述的J.D. Power中国产品或信息收集方法等服务（以下统称为"服务").
为方便您阅读理解,本隐私政策可能以不同语言发布。如本隐私政策的其他语言版本与此简体中文版有任何差异，请以此简体中文版为准。
如果您对我们的隐私做法有任何疑问，请通过"联系我们"中的方式与我们联系。
本隐私政策涵盖以下内容：
我们如何收集和使用您的个人信息？
我们如何委托处理、共享、转让、公开披露您的个人信息
如何退订营销信息？
我们如何保护您的个人信息？
我们如何存储您的个人信息？
W您对您的个人信息享有哪些权利？
有关儿童的特别说明
对本隐私政策的更改
联系我们
我们如何委托处理、共享、转让、公开披露您的个人信息
如何退订营销信息？
我们如何保护您的个人信息？
我们如何存储您的个人信息？
W您对您的个人信息享有哪些权利？
有关儿童的特别说明
对本隐私政策的更改
联系我们
我们如何收集和使用您的个人信息？
个人信息个人信息是指以电子或者其他方式记录的能够单独或者与其他信息结合识别特定自然人身份或者反映特定自然人活动情况的各种信息。
个人敏感信息是指一旦泄露、非法提供或滥用可能危害人身和财产安全，极易导致个人名誉、身心健康受到损害或歧视性待遇等的个人信息。
以上关于个人信息与个人敏感信息的定义及其对应的信息类型分别与《个人信息安全规范》最新生效版本的附录A（资料性附录）-个人信息示例和附录B（资料性附录）-个人敏感信息判定的内容一致
1.市场研究/调查
为开展消费者对各种产品和服务的偏好和态度进行市场研究或调查及验证调查的真实性，我们收集和使用的您的个人信息包括以下类别。您也可以选择拒绝向我们提供某类型的个人信息，或不参加我们的市场研究或调查。
2.职位申请
为评估您是否适合您所申请的职位，当您申请特定职位或向我们表示您有兴趣加入我们时, 我们会从您通过我们的网站（包括但不限于 https://www.jdpower.com/business/careers/jobs 提交的求职申请及您提交的文件中收集关于您的以下信息。
•工作机会申请信息, 包括您的简历、工作经历信息、成绩单、写作样本、推荐信，以及其他您提交的文件。
3.其他您主动提交的信息
您可以选择通过服务向我们自愿提交我们未向您要求收集的其他信息，在这种情况下，您对此类信息负全部责任。
4.我们自动收集的信息
您使用服务时，为确保我们的网站的正常运转、向您提供更优质的产品和服务，和向您推荐您可能感兴趣的产品和服务，我们会自动收集以下类别的信息：
- 服务使用数据。在您使用服务或与我们互动时，我们会收集您使用的功能，访问的页面，查看的电子邮件、内容和广告，购买和感兴趣的产品，浏览的时间，您的推荐和退出页面，以及其他类似信息。
- 设备连接和配置数据。 您使用的设备或浏览器的类型、您设备的操作软件、您设备的区域和语言设置、您的 IP 地址、MAC 地址、设备的广告 ID（例如，IDFA 或 AAID）、其他设备标识符、设备运营商、时区、网络状态、浏览器标识符、位置、互联网服务提供商、操作系统，以及单独或组合使用能唯一识别您的设备的其他信息。
- 位置数据。 您的设备的非精确位置数据（例如，从 IP 地址或指示城市或邮政编码级别的数据派生的位置），在获得您的授权后获取的您的设备的精确位置数据。
- Cookie 是当您访问任何网站时，这些网站可能传送到您的浏览器并存储在您设备中的一些信息。当您再次访问这些网站时，存储在您设备中的Cookie会将之前存储的信息返回至网站。Cookie可以告诉我们，使用者是否首次访客或之前曾到访有关网站以及使用者对网站的哪些内容最感兴趣。Cookie的使用，可以在有关网站上存放您的访问信息，从而提升您的上网体验。Cookie还可以帮助我们统计有关网站的访问活动，让我们可厘定哪些领域及功能最受欢迎。此等信息令我们得以改善有关网站。 大部份网络浏览器都被默认均设定为接受Cookie。然而，您可重新设定您的浏览器，以拒绝接受一切Cookie或显示接收到Cookie。若您选择拒绝接受Cookie，有关网站的某些功能可能会减弱。 我们（以及与我们合作的实体）使用 Cookie 以便在您访问网站时“记住”您，跟踪用户趋势，衡量广告效果，以及收集有关您如何使用我们的网站、使用我们客户的网站，或者如何与我们的广告或我们的合作伙伴的广告互动的信息等。我们还使用 Cookie 为您提供相关内容，并将不相关的广告更换为更符合您兴趣的广告。
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Web Beacons也被称为“像素标签”，它是内嵌在网页和电子邮件内的小型图形文件，让我们或我们的第三方合作伙伴通过监控网站上的访问活动而或使Cookie更为有效。通过收集访问者在收到我们的电邮或网站内的指引信息之前和之后访问网站的情况，它可以帮助我们或我们的第三方合作伙伴评估访问行为，从而估计及提高我们的市场推广效率。我们使用日志档案储存透过网站信标所收集的信息数据。即使您关闭 Cookie，像素标签也可以检测到唯一的网站访问。
我们的产品和服务上可能会有广告商或其他合作方放置的Cookie或网络Beacon，可能会收集与您相关的非个人身份信息，以用于分析您如何使用该等服务、向您发送您可能感兴趣的广告，或用于评估广告服务的效果。这些第三方Cookie或网络Beacon收集和使用该等信息，不受本政策约束，而是受相关第三方的隐私政策约束，我们不对第三方的信息采集行为承担责任。
5.设备权限调用
我们在提供服务的过程中，可能需要您开启一些设备访问权限，例如相机（摄像头）、相册（图片库）、麦克风、地理位置等访问权限，以实现拍摄、上传图片、基于位置提供的相关服务等功能所涉及的信息收集和使用。您也可以在设备的设置功能中随时选择关闭部分或全部权限，从而拒绝我们收集相应的个人信息。在不同设备中，权限显示方式及关闭方式可能有所不同，具体请参考设备及系统开发方说明或指引。请您注意，您开启这些权限即代表您授权我们可以收集和使用这些个人信息来实现上述的功能，您关闭权限即代表您取消了这些授权，则我们将不再继续收集和使用您的这些个人信息，也无法为您提供上述与这些授权所对应的功能。您关闭权限的决定不会影响此前基于您的授权所进行的个人信息的处理。
征得您同意收集、使用您个人信息的例外
您充分知晓，以下情形中，我们收集、使用您的个人信息无需征得您的授权同意：
- 1.与我们履行法律法规规定的义务相关的；
- 2.与国家安全、国防安全直接相关的；
- 3.与公共安全、公共卫生、重大公共利益直接相关的
- 4.与犯罪侦查、起诉、审判和判决执行等直接相关的；
- 5.出于维护您或其他个人的生命、财产等重大合法权益但又很难得到您本人同意的；
- 6.所涉及的个人信息是您自行向社会公众公开的；
- 7.根据您要求签订和履行合同所必需的；
- 8.从合法公开披露的信息中收集的您的个人信息的，如合法的新闻报道、政府信息公开等渠道；
- 9.维护所提供产品或服务的安全稳定运行所必需的，例如发现、处置产品或服务的故障。
我们如何委托处理、共享、转让、公开披露您的个人信息？
除适用“共享、转让、公开披露个人信息时事先征得授权同意的例外”的情形外，我们委托处理、共享、转让、公开披露您个人信息的情况如下。
委托处理
1.我们作为受托方的委托处理
为完成我们的客户的委托或指示，我们会根据我们的客户的指示收集和处理您的个人信息（以下称为“客户数据”）。客户数据包括上述基本资料信息、身份信息、车辆信息、服务使用数据、设备连接和配置数据，以及位置数据和其他信息等。我们会在一定程度上将从上述不同方法收集的有关您的信息与客户数据合并，我们将根据本隐私政策中描述的做法处理合并信息，并遵守我们的客户的指示和我们与其的约定。请您理解，我们作为受托方无法对我们的客户如何处理我们受他们委托收集的信息，我们建议您查看他们自己的隐私政策。
2.我们作为委托方的委托处理
- 与我们的服务提供商分享您的车架号（VIN, 以便他们向我们提供服务。此类服务提供商包括在营销、数据分析、数据匹配、技术支持和客户服务方面提供协助的服务提供商。包括使用分析提供商（包括百度统计）来帮助我们分析您对本服务的使用情况，编制有关本服务活动的统计报告，并向我们提供与服务活动和互联网使用相关的其他服务。您可以通过访问 https://tongji.baidu.com/web/help/article?id=330&type=0.了解百度统计的隐私政策。除提供此类协助的目的外，我们会要求我们的服务提供商不得出于任何其他目的使用您的个人信息，除非该等信息已通过匿名化等技术手段而无法识别您个人。
- 与我们的信息审核服务提供商分享您手机号，车辆照片、车架号（VIN）和行驶证照片，以便他们接受我们的委托，审核车主身份和车辆信息的真实性。我们会对服务提供商的处理活动进行监督，并要求我们的服务提供商不得出于任何其他目的使用您的个人信息。
共享
除非根据本隐私政策中的说明，或事先获得您明确的同意或授权，或符合“共享、转让、公开披露个人信息时事先征得授权同意的例外”的情形，否则我们不会与J.D. Power中国以外的任何公司、组织和个人共享您的个人信息。
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与 供应商和其他实体 合作时分享您的 车架号（VIN),以便验证调研信息的真实性，为您量身定制广告、衡量和改善我们的服务和广告效果。包括：
(a)与 Quality Control供应商, 分享您的手机号码及车辆照片及车架号（VIN，用于验证调研信息的真实性或向您发送抽奖通知。
(b)与我们的广告服务提供商分享您的微信ID，手机号码, 用于在本服务和/或其他服务上投放广告（以下称为“基于兴趣的广告”）。该类广告服务提供商使用我们的服务和其他服务上的跟踪技术来追踪您的活动，以便关联您使用的不同设备，并在您离开本服务后，在本服务和其他服务或第三方设备上向您提供相关广告和/或其他内容。您可以随时通过设备设置来重置设备广告 ID，或通过该设置限制对所收集的有关您的信息的使用，或通过卸载应用来停止通过某个应用收集的所有信息。
, 这些实体可以充当我们的服务提供商，在某些情况下也可以独立决定如何处理您的信息。我们建议您熟悉并查阅其隐私政策和使用条款 - 与合作伙伴分享您的姓名，电话号码，车辆信息，地理位置信息以便一起开展联合销售或产品促销活动，包括与我们的合作伙伴共享有关您的在线标识符和车辆交易信息，以衡量广告效果并支持营销分析，细分和统计模型。我们的某些合作伙伴也可能将我们服务的插件嵌入到他们自己的网站和应用中。请您知悉，在该等情形下，我们不能控制我们的业务合作伙伴如何处理这些个人信息。我们的合作伙伴负责管理他们自己在该等情形下处理个人信息的行为。因此，我们建议您在使用我们合作伙伴的产品或服务时注意查看其隐私政策，以了解他们如何处理您的个人信息。
- 当您自愿参加抽奖、竞赛或其他促销活动时，我们会按该等促销活动的官方规则与相关服务供应商或赞助商>分享您的手机号码 也会出于管理目的或为了满足法律要求而分享信息（包括获奖者名单）。参加促销活动，即表示您同意用于约束此促销活动的官方规则，并且可以允许赞助商和/或其他实体在广告或营销材料中使用您的姓名、声音和/或肖像（法律法规禁止使用的除外）。
- 我们可能会将您的个人信息与我们的子公司和关联公司共享。但我们只会共享必要的个人信息，在此情况下，我们的子公司和关联公司受本隐私政策中所声明目的的约束。我们的关联方如要改变个人信息的处理目的，将再次征求您的授权同意。
- 我们可能会将您的个人信息与我们的子公司和关联公司共享。但我们只会共享必要的个人信息，在此情况下，我们的子公司和关联公司受本隐私政策中所声明目的的约束。我们的关联方如要改变个人信息的处理目的，将再次征求您的授权同意。
- 在事先征得您的同意或授权时, 我们会依照您的指示或您的授权同意分享您的个人信息，例如，我们应您的请求与经销商分享您对某款汽车的兴趣。
- 其他第三方独立实体运营的网站、平台和服务与我们共享的您的信息。我们还可能允许您从我们的服务跳转到其他服务，或者通过其他第三方独立实体运营的网站、平台和服务（例如社交媒体平台上的品牌页面）获取我们的服务。这些由其他第三方独立实体运营的内容可能会收集和使用您的个人信息，并受其自身隐私政策或个人信息保护规则的约束，包括他们与我们共享什么信息。因此，我们建议您查阅其隐私政策和使用协议。
转让
除非根据本隐私政策中的说明，或事先获得您明确的同意或授权，或符合“共享、转让、公开披露个人信息时事先征得授权同意的例外”的情形，否则我们不会向J.D. Power中国以外的任何公司、组织和个人转让您的个人信息。
- 在涉及合并、收购或破产清算时，如涉及到个人信息转让，我们会在要求新的持有您个人信息的公司、组织继续受本隐私政策的约束，否则我们将要求该公司、组织重新向您征求授权同意。
公开披露
除非根据本隐私政策中的说明，或事先获得您明确的同意或授权，或符合“共享、转让、公开披露个人信息时事先征得授权同意的例外”的情形，否则我们不会公开披露您的个人信息。
我们仅会在以下情况，且采取符合业界标准的安全防护措施的前提下，才会公开披露您的个人信息：
- 根据您的需求，在您明确同意的披露方式下披露您所指定的个人信息；
- 根据法律、法规的要求、强制性的行政执法或司法要求所必须提供您个人信息的情况下，我们可能会依据所要求的个人信息类型和披露方式公开披露您的个人信息。在符合法律法规的前提下，当我们收到上述披露信息的请求时，我们会要求提出请求的主体必须出具与之相应的法律文件，如传票或调查函。我们将对该等请求进行慎重的审查，以确保其具备合法依据，且仅限于执法部门因特定调查目的且有合法权力获取的数据。
共享、转让、公开披露个人信息时事先征得授权同意的例外
您充分知晓，以下情形中，共享、转让、公开披露您的个人信息不必事先征得您的授权同意：
- 1.与我们履行法律法规规定的义务相关的；
- 2.与国家安全、国防安全直接相关的；
- 3.与公共安全、公共卫生、重大公共利益直接相关的；
- 4.与刑事侦查、起诉、审判和判决执行等直接相关的；
- 5.出于维护您或其他个人的生命、财产等重大合法权益但又很难得到您本人授权同意的；
- 6.您自行向社会公众公开的个人信息；
- 7.从合法公开披露的信息中收集个人信息的，如合法的新闻报道、政府信息公开等渠道。
您参与市场研究/调查而填写并提交的内容，我们可以通过匿名化方式对外进行转载或以其他方
式披露。如果您不同意该等转载或披露，您有权选择不予提交问卷。
如何退订营销信息？
- 电子邮件 您有权选择退出 J.D. Power中国 的任何营销或调查通信。 您可以按照电子邮件或调查中提供的说明，随时选择拒收我们的营销电子邮件或调查，例如通过单击取消订阅链接，或者向“联系我们”中的电子邮件地址向我们发送电子邮件，并在电子邮件的主题字段中填写“取消订阅”(UNSUBSCRIBE) 一词。请注意，您不能选择拒收非促销电子邮件，例如有关您的帐户、交易、服务或 J.D. Power中国 正在进行的业务关系的电子邮件。
- 短信和电话 当您完成市场调研后，我们可能会要求您提供电话号码。如果您向我们提供了您的电话号码或者与我们的某个市场调查客户分享了您的电话号码，即表示您同意我们和/或我们的服务提供商可能会不时给您的手机打电话或发短信（使用预测拨号器和/或自动电话拨号系统 - 并且在通话时使用预先录音电话）进行市场调研、提供提醒，或者为您提供额外的调查机会。您可以随时通过以下方式选择拒收短信或禁止呼叫您的电话号码：(i) 对于短信，发送短信“TD”回复您收到的来自我们的任何短信，或者按照“联系我们”部分中所述的方式联系我们，并说明您要拒收短信；(ii) 对于来电，在您接听我们打来的任何电话时要求禁止呼叫，或者按照“联系我们”部分中所述的方式联系我们，并说明您想禁止呼叫。
我们如何保护您的个人信息？
我们建立专门的管理制度、流程、组织并采取相应措施，旨在帮助保护您的信息免遭丢失、被盗、滥用和未经授权的访问、披露、更改和破坏等风险。 但请您知晓，互联网环境并非绝对安全的环境，但我们将尽力确保您发送给我们的信息的安全性。
若我们确认发生个人信息泄露等安全事件，我们会按照法律法规要求启动应急预案，阻止安全事件扩大，并以通知、公告等形式告知您。同时，我们还将按照法律法规的要求或监管部门要求上报个人信息安全事件的处置情况。
我们如何存储您的个人信息？
我们在中华人民共和国境内收集和产生的个人信息，将存储在中华人民共和国境内。一般而言，我们仅为实现目的所必需的最短时间保留您的个人信息。在超出保存期限后，我们会对您的个人信息进行删除或者匿名化处理。如果我们终止服务或运营，我们会提前向您通知，并在终止服务或运营后对您的个人信息进行删除或匿名化处理。但国家法律法规、规章、规范性文件或政府的政策、命令等另有要求或为履行我们的合规义务而保留您的个人信息的除外。
您对您的个人信息享有哪些权利？
我们非常重视您对个人信息的关注，并保护您对于您个人信息访问、更正、删除、撤回同意以及注销账号的权利，以使您拥有充分的能力保障您的个人信息安全。除非法律法规规定（见“响应您个人权利请求的例外”部分），您对您的个人信息享有以下权利。
• 访问您的个人信息
您有权访问您的个人信息，法律法规规定的例外情况除外。如果您想访问您的个人信息，您可以通过“联系我们”列明的方式与我们取得联系。
• 更正您的个人信息
当您发现我们处理的关于您的个人信息有错误时，您有权要求我们作出更正。如果您想更正您的个人信息，您可以通过“联系我们”列明的方式与我们取得联系。
• 删除您的个人信息
在以下情形中，您可以通过“联系我们”列明的方式与我们取得联系并向我们提出删除个人信息的请求：
我们处理个人信息的行为违反法律法规；
- 1. 我们收集、使用您的个人信息，却未征得您的同意；
- 2. 我们处理个人信息的行为违反了与您的约定；
- 3. 您不再使用我们的产品或服务，或您注销了账号；
- 4. 我们不再为您提供产品或服务。
若我们决定响应您的删除请求，我们还将同时通知从我们获得您的个人信息的相关实体，要求其及时删除，除非国家法律法规、规章、规范性文件或政府的政策、命令等另有要求或为履行我们的合规义务，或这些实体已经获得您的独立授权。
• 改变您授权同意的范围或撤回您的授权
除非本隐私政策另有说明，您可以通过本隐私政策提供的联络方式联系我们，改变您授权我们继续收集个人信息的范围或撤回您的授权。请您理解，每个业务功能需要一些基本的个人信息才能得以完成，当您撤回同意或授权后，我们无法继续为您提供撤回同意或授权所对应的服务，也不再处理您相应的个人信息。但您撤回同意或授权的决定，不会影响此前基于您的授权而开展的个人信息处理。
• 注销账号
关于您注销账号的方式（如您在我们的产品和服务中创建了账号）以及您应满足的条件，请您通过“联系我们”列明的方式与我们取得联系。在您主动注销账号之后，我们将停止为您提供服务，根据适用法律的要求删除您的个人信息或对其进行匿名化处理。
如果您想行使上述权利，您均可通过本隐私政策“联系我们”提供的联系方式与我们取得联系。
为了保障您的个人信息安全，我们可能需要您提供书面请求，或以其他方式证明您的身份，通常情况下，我们将在收到您的反馈并验证您的身份后的15个工作日内向您答复。如无法响应您的请求，我们会在法律规定的最大时限要求内，向您发送通知并解释原因。对于您合理的请求，我们原则上不收取费用，但对多次重复、超出合理限度的请求，我们将视情况收取一定成本费用。对于那些无端重复、需要过多技术手段、给他人合法权益带来风险或者非常不切实际的请求，我们可能会予以拒绝。
• 响应您个人权利请求的例外
在以下情形中，按照法律法规要求，我们将无法响应您的请求：
- 1. 与我们履行法律法规规定的义务相关的；
- 2. 与国家安全、国防安全直接相关的；
- 3. 与公共安全、公共卫生、重大公共利益直接相关的；
- 4. 与刑事侦查、起诉、审判和执行判决等直接相关的；
- 5. 有充分证据表明您存在主观恶意或滥用权利的；
- 6. 出于维护您或其他个人的生命、财产等重大合法权益但又很难得到您本人授权同意的；
- 7. 响应您的请求将导致您或其他个人、组织的合法权益受到严重损害的；
- 8. 涉及商业秘密的。
有关儿童的特别说明
我们的服务不适用于儿童。我们不会刻意收集儿童的信息。如果我们得知我们无意中收集了儿童的信息，我们将尽快删除该信息。如果您认为我们可能有儿童的任何信息，请按照“联系我们”部分中所述的方式联系我们。
对本隐私政策的更改
为给您提供更好的服务以及随着我们业务的发展，本隐私政策也会随之更新。但未经您明确同意，我们不会削减您依据本隐私政策所应享有的权利。我们会通过公告或以其他适当方式提醒您相关内容的更新，也请您访问本页面以便及时了解最新的隐私政策。
对于重大变更，我们还会提供更为显著的通知（例如我们会通过包括短信或在我们的服务页面做提示等方式）。本隐私政策所指的重大变更包括：
- 1. 我们的服务模式发生重大变化，如处理个人信息的目的、处理的个人信息类型、个人信息的使用方式等；
- 2. 我们在所有权结构、组织架构等方面发生重大变化，如业务调整、破产并购等引起的所有者变更等；
- 3. 个人信息共享、转让或公开披露的主要对象发生变化；
- 4. 您参与个人信息处理方面的权利及其行使方式发生重大变化；
- 5. 我们负责处理个人信息安全的责任部门、联络方式及投诉渠道发生变化时；
- 6. 个人信息安全影响评估报告表明存在高风险时。
联系我们
如果您对我们的隐私做法或本隐私政策有任何疑问或投诉，请通过以下电子邮箱或邮寄地址与我们联系。一般情况下，我们将在15个工作日内受理并处理您关于个人信息的请求。如果您对我们的回复不满意，并且认为我们的个人信息处理行为损害了您的合法权益，您可以向监管部门进行投诉或举报，或向J.D. Power中国所在地有管辖权的人民法院提起诉讼。
电子邮箱：
邮寄地址：
J.D. Power中国 法务部
上海市南京西路1515号上海嘉里中心1601室
邮编：200040
上海市南京西路1515号上海嘉里中心1601室
邮编：200040
J.D. Power China Privacy Policy
Effective Date: January 27, 2022
This privacy policy describes how J.D. Power and Jiedi (hereinafter collectively referred to as "J.D. Power China" or "we"/"us") collects, uses, and shares your personal information, as well as your rights to such personal information. Before using our services or providing your personal information to us, please carefully read and confirm that you have fully understood and agreed to this privacy policy.
This privacy policy applies to your use of any of our websites, applications and other services that cite this privacy policy, as well as J.D. Power China products or information collection methods described in this privacy policy (hereinafter collectively referred to as the "service").
For your convenience, this privacy policy may be published in different languages. If there are any differences between other language versions and this simplified Chinese version of this privacy policy, this simplified Chinese version shall prevail.
If you have any questions about our privacy practices, please contact us via the methods listed in the "Contact Us" section.
This privacy policy covers the following contents:
How do we collect and use your personal information?
How is your personal information handled in entrustment, sharing, transferring and public disclosure?
How to unsubscribe marketing information?
How do we protect your personal information?
How do we store your personal information?
What rights do you have to your personal information?
Special instructions about children
Changes to this privacy policy
Contact Us
How is your personal information handled in entrustment, sharing, transferring and public disclosure?
How to unsubscribe marketing information?
How do we protect your personal information?
How do we store your personal information?
What rights do you have to your personal information?
Special instructions about children
Changes to this privacy policy
Contact Us
How do we collect and use your personal information?
Personal information means all kinds of information recorded electronically or in other ways that can, independently or combined with other information, identify a specific natural person or reflect activities of a specific natural person.
Sensitive personal information means the personal information that may endanger personal and property security, easily cause damage to personal reputation, physical or mental health or discriminatory treatment, once disclosed, illegally provided or misused.
The above definitions of personal information and sensitive personal information and their related information types are consistent with the contents of “Examples of Personal Information” in Appendix A (Informative) and “Determination of Sensitive Personal Information” in Appendix B (Informative) respectively, and according to the latest version of Personal Information Security Specification.
1. Market research/surveys
In order to carry out market research or surveys on consumers' preferences and attitudes toward various products and services, and to verify the authenticity of such research or surveys, your personal information collected and used by us includes the following categories. You have the right to refuse to provide us with certain types of personal information, or to not participate in our market research or surveys.
2. Job application
When you apply for a specific job or show us that you are interested in joining us, to assess whether you are competent for the job you are applying for, we will collect the following information from your job application and the documents you submitted through our website, https://www.jdpower.com/business/careers/jobs , including but not limited to
• Job application information, including your CV, work experience, academic transcript, writing sample, letter of recommendation, and other documents you submitted.
3. Other voluntarily provided information
Through the service, you may choose to voluntarily provide us with other information that we did not ask from you. In this case, you are fully responsible for such information.
4. Information we collect automatically
When you use the service, to ensure the normal operation of our website, and so that we can provide you with better products and services and can recommend products and services that you may be interested in’, we will automatically collect the following information:
- Service data. When you use the service or interact with us, we will collect information about the functions you use, pages you visit, the emails, content and advertisements you view, products you purchase and are interested in, browsing time, and your recommendation and exit pages, as well as other similar information.
- Device connection and configuration data. Type of device or browser you use, operating software on your device, region and language setting of your device, your IP address, MAC address and device advertising ID (e.g., IDFA or AAID) and other device identifiers, device operator, time zone, network state, browser identifier, location, ISP and operating system, as well as other information that, alone or combined with other information, is used to identify your specific device.
- Position data. Imprecise position data of your device (e.g., the position derived from the IP address or data indicating city or zip code level), and precise position data of your device obtained with your authorization.
- Cookies are information that may be transmitted to your browser and stored on your device when you visit any websites. When you visit these websites again, cookies stored on your device will return the previously stored information to the websites. Cookies allow us to know whether the user is new or has previously visited related websites, and the contents of the website the user is most interested in. Cookies can store your access information on relevant websites, thus improving your online experience. Cookies also allow us to access statistics on visits made to related websites, so that we can determine which fields and functions are the most popular. This information enables us to improve related websites. Most web browsers are set to accept cookies by default. However, you may reset your browser to reject all cookies or to not show the received cookies. If you choose to reject cookies, some functions of the website may be compromised. We and our partner entities use cookies to "remember" you when you visit the website, track user trends, evaluate advertising effect, and collect information about how you use our or our customers' websites, or how you interact with our or our partners' advertisements, etc. We also use cookies to provide you with relevant content, and replace irrelevant advertisements with those that are more suited to your interests.
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Web Beacons, also known as "pixel tags", are small graphic files embedded in web pages and emails, which allow us or our third-party partners to monitor access to websites or make cookies more effective. By collecting information about visitors' access to the website before receiving our email or guidance information in the website, web beacons help us or our third-party partners to evaluate access behaviors, thus estimating and improving our marketing efficiency. We use log files to store information and data collected via web beacons. Even though you may have disallowed cookies, the pixel tag can still detect the unique access to the website
Our products and services may have cookies or web beacons placed by advertisers or other partners, which may collect your non-personal identity information, for analyzing how you use these services, sending you advertisements that you are interested in, or evaluating the effect of advertising services. The information collected and used by these third-party cookies and web beacons is not bound by this policy, but by the privacy policy of the relevant third party, and we do not take any responsibility for such third party in collecting this information.
5. Device permission
When providing our services, we may need you to enable some device access permissions, such as camera (video recorder), album (photo gallery), microphone and location, so as to collect and use information related to functions such as shooting, uploading pictures, and providing related services based on position. You may disable some or all permissions in the setting function of your device, thus preventing us from collecting relevant personal information. On different devices, the method of enabling and disabling permissions may be different. For details, please refer to the instructions or guidelines of device and system developers. It should be noted that when you enable these permissions, you authorize us to collect and use your personal information, that these functions involve, to realize the above functions; when you disable these permissions, you cancel such authorization, and we are not allowed to collect and use this personal information, nor can we provide you with the above functions related to such authorization. Your cancellation of authorization will not affect the handling of personal information based on previous authorizations.
Scenarios where we may collect and use your personal data without your consent
You are fully aware that we do not need your authorization to collect and use your personal information under the following circumstances:
- 1. Personal information that is related to our performance of our obligations under laws and regulations;
- 2. Personal information that is related directly to national security and national defense security;
- 3. Personal information that is related directly to public security, public health, and major public interest;
- 4. Personal information that is related directly to criminal investigation, prosecution, trial and judgment execution;
- 5. Personal information for the purpose of safeguarding your and other individuals' major legal equities, such as life and property, when it is difficult to obtain your consent;
- 6. Personal information that is voluntarily made public by you;
- 7. Personal information that is necessary for signing or performing the contract in accordance with your requirements;
- 8. Personal information that is collected from the information legally made public, such as legal news reports, government information disclosure, etc.;
- 9. Personal information that is necessary for maintaining the safe and stable operation of the products or services provided, such as the discovering and disposing of the failure of the products or services.
How is your personal information handled in entrustment, sharing, transferring and public disclosure?
Except for "Scenarios where we may share, transfer, or publicly disclose your personal data without consent", the cases in which your personal information is handled in entrustment, sharing, transferring and public disclosure are as follows.
Handled in entrustment
1. As the entrusted party
In order to fulfill the entrustment requirement or instructions of our customers, we will collect and handle your personal information (hereinafter referred to as "customer data") as instructed by our customer. Customer data include the above basic information, identity information, vehicle information, service information, device connection and configuration information, location data and other information. To some extent, we will merge the information about you collected from the above different methods with our customers’ data, and we will handle the merged information according to the practices described in this privacy policy, and abide by the instructions of our customers and by our agreements with them. Please understand that we, as the entrusted party, cannot tell how our customer will handle the information they entrusted us to collect, and it’s recommended that you check their privacy policies.
2. As the entrusting party
- We will share your Vehicle Identification Number (VIN) with our service providers, so that they can provide services to us. These service providers include those who provide assistance in marketing, data analysis, data matching, technical support and customer service. This includes using analysis service providers (including Baidu Statistics) to help us analyze your use of this service, develop statistical reports on this service activity, and provide us with other services related to this service activity and Internet use. For the privacy policy of Baidu Statistics, you can visit https://tongji.baidu.com/web/help/article?id=330&type=0. In addition to the purpose of providing such assistance, we will ask our service providers not to use your personal information for any other purposes, unless this personal information has been anonymized or processed by other technical means in such a way that your identity cannot be recognized by such information.
- We will share your phone number, vehicle phono, VIN and vehicle license photo with our data review service providers, so that they can provide the service of verifying the authenticity of your identity and the information of the vehicles per our entrustment. We will supervise the data processing activities of our service providers and ask them not to use your personal information for any other purposes.
Share
We will not share your personal information with any company, organization or individual other than J.D. Power China, except according to the instructions in this privacy policy, or after obtaining your explicit consent or authorization in advance, or in the "Scenarios where we may share, transfer, or publicly disclose your personal data without consent".
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We will share your VIN when cooperating with suppliers and other entities, so as to verify the authenticity of the survey information, make customized advertisements for you, and evaluate and improve our services and advertising effect. This includes the following scenarios:
(a) Share your phone number, vehicle photo and VIN with quality control suppliers, for verifying the authenticity of the survey information or sending you lottery notices.
(b) Share your WeChat ID and phone number with our advertising service providers, for advertising on this service and/or other services (hereinafter referred to as "interest-based advertising"). These advertising service providers use the tracking technology on our service or other services to track your activities, so as to associate different devices you use, and provide you with relevant advertisements and/or other contents on this service and other services or third-party devices after you leave this service. You can reset the device advertising ID at any time through the device setting, or restrict the use of the information collected about you through this setting, or stop the use of all information collected from an application, by deleting such application.
These entities can act as our service providers, and they can independently decide how to handle your information in some cases. We recommend that you understand and review their privacy policies and terms for usage. - We will share your name, phone number, vehicle information, geographical position information with our partners for joint sales or product promotion activities, including sharing the information about your online identifier and vehicle transaction with our partners, so as to evaluate the advertising effect and support marketing analysis, segmentation, and statistical models. Some of our partners may also embed plug-ins of our services into their own websites and applications. You should be aware that in such cases, we cannot control the way our business partners handle this personal information. Our partners are responsible for managing their own handling of personal information in such cases. Therefore, we recommend that you check our partners' privacy policies when using their products or services, so as to understand how they handle your personal information.
- When you voluntarily participate in lottery, competition, or other promotional activities, we will share your phone number with related service providers or sponsors according to the official rules of such promotional activities, and also share this information (including the name list of prize-winners) for management purpose, or in order to meet legal requirements. By participating in promotional activities, you agree to be bound by the official rules of such promotional activities, and authorize sponsors and/or other entities to use your name, voice and/or portrait in advertising or marketing materials (except those prohibited by laws and regulations).
- We may share your personal information with our subsidiaries and affiliated companies. Nevertheless, we will only share necessary information. In this case, our subsidiaries and affiliated companies are bound by the purposes stated in this privacy policy. Your authorization will be sought again if our affiliates wish to change the purpose for which the personal information is to be handled.
- After obtaining your prior consent or authorization, we will share your personal information according to your instructions or authorization, such as sharing your interest in some vehicle models with the dealer, at your request.
- Websites, platforms, and services operated by other third-party independent entities will share your information with us. We may also allow you to shift from our service to other services, or access our service through the websites, platforms, and services (e.g., brand page on social media platform) operated by other third-party independent entities. These contents operated by other third-party independent entities may collect and use your personal information and are subject to their own privacy policies or personal information protection rules, including what information they share with us. Therefore, we recommend that you check their privacy policies and terms for usage.
Transfer
We will not transfer your personal information to any company, organization or individual other than J.D. Power China, except according to the instructions in this privacy policy, or after obtaining your explicit consent or authorization in advance, or in the "Scenarios where we may share, transfer, or publicly disclose your personal data without consent".
- In the case of mergers, acquisitions or bankruptcy liquidations involving the transfer of personal information, we will require new companies and organizations holding your personal information to continue to be bound by this privacy policy, otherwise we will require such companies and organizations to seek your authorization again.
Public Disclosure
We will not disclose your personal information publicly, except according to the instructions in this privacy policy, or after obtaining your explicit consent or authorization in advance, or in the "Scenarios where we may share, transfer, or publicly disclose your personal data without consent".
We will disclose your personal information publicly only in the following situations, and to the extent that industry-standard security precautions are taken:
- We may disclose your designated personal information after obtaining your explicit consent, at your request;
- If your personal information must be provided according to the requirements of laws and regulations, mandatory administrative enforcement, or judicial requirements, we may publicly disclose your personal information according to the required personal information types and disclosure methods. On the premise of complying with laws and regulations, when we receive the above request for information disclosure, we will require the requesting subject to issue corresponding legal documents, such as a summons or an investigation letter. We will carefully review these requests to ensure that they have a legitimate basis and are limited to data that law enforcement agencies have a legitimate right to obtain for specific investigative purposes.
Scenarios where we may share, transfer, or publicly disclose your personal data without consent
You are fully aware that we do not need your prior authorization and consent to collect and use your personal information under the following circumstances
- 1. Personal information that is related to our performance of our obligations under laws and regulations;
- 2. Personal information that is related directly to national security and national defense security;
- 3. Personal information that is related directly to public security, public health, and major public interest;
- 4. Personal information that is related directly to criminal investigation, prosecution, trial and judgment execution;
- 5. Personal information for the purpose of safeguarding your and other individuals' major legal equities, such as life and property, when it is difficult to obtain your authorization;
- 6. Personal information that is made public by you;
- 7. Personal information that is collected from the information legally made public, such as legal news reports, government information disclosure, etc.
How to unsubscribe marketing information?
- Email You have the right to opt out of any marketing or survey communications with J.D. Power China. You may reject our marketing emails or investigations at any time, as stated in the email or survey. For example, you can click the "Unsubscribe" link, or send us an email to the email address in "Contact Us", and fill in the word "UNSUBSCRIBE" in the subject field of such email. Please be aware that you cannot reject emails for purposes other than sales promotion, such as emails about your account, transaction, service, or ongoing business relation with J.D. Power China.
- SMS and telephone When you finish a market survey, we may ask for your phone number. If you provide us with your phone number or share the same with any of our market survey customers, you agree that we and/or our service providers may call or send SMS to you from time to time (using predictive dialer and/or automatic dialing system, and using preset recording telephone during the call) to conduct market survey, provide reminders, or provide you with additional survey opportunities. You may reject SMS or prohibit calling your phone at any time, via the following methods: (i) For SMS, reply to any SMS you receive from us with SMS "TD", or contact us as via the methods listed in the "Contact Us" section, to explain that you want to opt out of SMS; (ii) For calls, you may request the service to stop calling when you receive any calls from us, or contact us via the methods listed in the "Contact Us" section, and state that you want to ban calls.
How do we protect your personal information?
We have set up dedicated management systems, processes, organizations, and have taken relevant measures, to help protect your information from the risks of loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. However, you should be aware that the Internet environment is not absolutely safe, we will try out best to keep your information safe.
If we confirm the occurrence of personal information leakage and other security incidents, we will initiate contingency plans as required by laws and regulations to stop such security incidents from expanding, and inform you in the form of notices or announcements. Meanwhile, we will also report the handling of personal information security incidents according to the requirements of laws and regulations or regulatory departments.
How do we store your personal information?
The personal information we collect and generate in China will also be stored in China. In general, we only keep your personal information for the shortest period necessary to achieve our purpose. When the retention period expires, we will delete or anonymize your personal information. If our service or operation is terminated, we will inform you in advance, and delete or anonymize your personal information after such termination, unless otherwise required by national laws and regulations, normative documents or government policies, orders, etc., or your personal information is retained in order to fulfill our compliance obligations.
What rights do you have to your personal information?
We highly value your concern about personal information, and we safeguard your rights to access, correct and delete your personal information, and to withdraw your consent and cancel your account, so that you have sufficient ability to ensure the security of your personal information. Unless otherwise stipulated by laws and regulations (refer to "Scenarios where we may not respond to your request"), you have the following rights to your personal information.
• Access your personal information
You have the right to access your personal information, other than in the exceptional cases stipulated by laws and regulations. If you want to access your personal information, please contact us via the methods listed in the "Contact Us" section.
• Correct your personal information
You have the right to ask us to correct any errors in your personal information handled by us. If you want to correct your personal information, please contact us via the methods listed in the "Contact Us" section
• Delete your personal information
Under the following circumstances, you can contact us via the methods listed in the "Contact Us" section, and ask us to delete your personal information:
Our handling of personal information is in violation of laws and regulations;
- 1. We collect and use your personal information without your consent;
- 2. We handle your personal information in violation of the agreement;
- 3. You no longer use our products or services, or you cancel your account;
- 4. We no longer provide you with products or services.
If we decide to respond to your request for deletion, we will also notify the relevant entities that have obtained your personal information from us, and ask them to delete it in time, unless otherwise required by national laws and regulations, normative documents or government policies, orders, etc., or in order to fulfill our compliance obligations, or unless these entities have obtained your authorization separately.
• Change the scope of your authorization or withdraw your authorization
Unless otherwise stated in this privacy policy, you can contact us through the contact information provided herein to change the scope of your authorization for us to continue collecting your personal information, or withdraw your authorization. Please understand that each business function requires some basic personal information, and that when you withdraw your consent or authorization, we will not be able to continue to provide you with the services related to the withdrawn consent or authorization, nor can we handle your related personal information. However, your decision to withdraw your consent or authorization will not affect any prior handling of personal information that was based on your authorization.
• Cancel your account
Please contact us through the contact information listed in the "Contact Us" section to learn about the way you cancel your account (provided that you have a registered account on our products and services) and the conditions you should meet. After you have voluntarily canceled your account, we will cease to provide you with services, and delete or anonymize your personal information as required by applicable law.
If you intend to exercise the above rights, you may contact us through the contact information listed in "Contact Us" of this privacy policy.
In order to protect your personal information, we may need you to prove your identity by providing a written request or other means. In principle, we will reply to you within 15 working days after receiving your feedback and verifying your identity. If we cannot respond to your request, then we will send a notice to you and explain the reasons within the maximum time limit stipulated by laws. We do not charge you for reasonable requests in principle, but we will charge a certain cost for repeated requests that exceed the reasonable limit. We may refuse those requests that are repeated for no reason, require too many technical means, pose risks to the legitimate rights and interests of others, or are deemed unrealistic.
• Scenarios where we may not respond to your request
We will not be able to respond to your request in accordance with the requirements of laws and regulations, when it is a case of:
- 1. Personal information that is related to our performance of our obligations under laws and regulations;
- 2. Personal information that is related directly to national security and national defense security;
- 3. Personal information that is related directly to public security, public health, and major public interest;
- 4. Personal information that is related directly to criminal investigation, prosecution, trial and judgment execution;
- 5. There being sufficient evidence that you have subjective malice or you have abused personal rights;
- 6. Personal information for the purpose of safeguarding your and other individuals' major legal equities, such as life and property, when it is difficult to obtain your authorization;
- 7. Responding to your request will mean the severe undermining of the legal rights and benefits of yourself or other individuals and organizations;
- 8. Commercial secrets being involved.
Special instructions about children
Our service is not applicable to children. We will not intentionally collect information from children. If we learn that we have inadvertently collected such information, we will delete it as soon as possible. If you think we might have collected any information from children, please contact us via the methods listed in the "Contact Us" section.
Changes to this privacy policy
This privacy policy will be updated to provide you with better service, and as our business develops. However, we will not diminish your rights under this privacy policy without your explicit consent. We will remind you of updating relevant contents by announcements or other means, and it’s recommended that you visit this page to know the latest privacy policy
For any major changes, we will also provide more direct notice (e.g., SMS or prompts on our service page). The major changes referred to in this privacy policy include the following:
- 1. Major changes in our service mode, such as the purpose for which personal information is handled, the type of personal information, and the way in which personal information is used;
- 2. Major changes in our ownership structure, organizational structure, and other aspects, such as changes in the owner caused by business adjustment, M&A due to bankruptcy, etc.;
- 3. Changes in the main subject of personal information sharing, transfer, or public disclosure;
- 4. Major changes in your rights to participate in the handling of personal information and the manner in which these rights are exercised;
- 5. Changes in our responsible department, contact information and complaint channels for handling personal information security;
- 6. The impact assessment report of personal information security indicates that there is a high risk.
Contact Us
If you have any questions or complaints about our privacy practices or this privacy policy, please contact us via the following email or mailing address. In general, we will accept and handle your request for personal information within 15 working days. If you are dissatisfied with our reply and think that we have infringed your legitimate rights and interests in handling personal information, you can complain or report such to the regulatory authorities, or file a lawsuit to the people's Court with jurisdiction at the place of J.D. Power China.
Email:
Mailing address:
Legal Department of J.D. Power China
Room 1601, Shanghai Kerry Center, No. 1515, West Nanjing Road, Shanghai
Postcode: 200040
Room 1601, Shanghai Kerry Center, No. 1515, West Nanjing Road, Shanghai
Postcode: 200040