2020 Kia Sorento

  • Type: SUV
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2020 Kia Sorento Ratings
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Consumer Rating

The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
J.D. Power
Out of 100

Quality & Reliability

Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.

Driving Experience

Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.


J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.

Dealership Experience

Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.

Best Upper Midsize SUV of 2020

All J.D. Power rankings are powered by VIN verified vehicle owners. See ratings methodology.

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Owners Like

Measured owner satisfaction with 2020 Kia Sorento after 90-days of ownership.
  • Economy / range are rated higher than average for the segment
  • Customers feel the vehicle is easy to safely maneuver in and out of traffic and tight parking spaces
  • High ratings for the sound of the vehicle's engine

Owners Don't Like

The problems experienced by owners of the 2020 Kia Sorento during the first 90-days of ownership.
  • Getting in/out of the third row seats is rated as less easy than most vehicles in this segment
  • The sound quality of the vehicle's audio system is rated lower than average
  • Owners say the vehicle's screens and displays could be more attractive

Performance Specs

MPG City

18 - 22


24 - 29


185 - 290


6 speed, Automatic w/OD, 8 speed, Automatic w/OD


Regular Unleaded I-4, Regular Unleaded V-6


All Wheel Drive, Front Wheel Drive

Available Trims

2020 Kia Sorento Review

Looking for a mid-size crossover with full-size passenger capability? Want a family hauler that’s as luxurious as it is practical? With enough technology to keep everyone entertained? Then look at the Kia Sorento. Choose from five models starting with the L and moving through the top-of-the-line SX. The Sorento is easy to maneuver—but it still seats seven. Heated and ventilated front seats are available and the second-row seats recline so everybody can get comfortable. Or fold down the second- and third-row seats and you’ve got 73 cubic feet of cargo space. You’ll need to keep all those passengers entertained. That’s why the infotainment system includes Apple CarPlay and Android Auto compatibility. No matter how practical it is a car should be fun to drive. With two engines to choose from and available Dynamax Fully Active All-Wheel Drive the Sorento fits that bill. Choose from a variety of colors options and accessories and build a Sorento of your very own. The Kia Sorento. It’s just right.
Everybody stays connected in your Kia Sorento. Standard Apple CarPlay and Android Auto bring your compatible smartphone to an eight-inch touchscreen. SiriuisXM satellite radio is available for the latest music news and sports. Available Navigation adds real-time traffic information. Available UVO Link turns your compatible smartphone into a remote control for your Sorento. Find your car4 in a crowded parking lot. Use Remote Climate Control to warm or cool the cabin before you get in. And with Remote Lock/Unlock you’ll always know your Sorento is secure. The Kia Sorento. Connectivity comes standard.
When you think of safety think of the Kia Sorento. Available Drive Wise driver-assistance technologies include Blind-Spot Collision Warning Rear Cross-Traffic Collision Warning and Forward Collision Warning. Sick of overriding cruise control when someone’s in front of you? Available Smart Cruise Control with Stop and Go uses radar to track your speed to the vehicle ahead. The available Surround View Monitor uses four cameras to give you a bird’s-eye view of your Sorento. It’s perfect for pulling into tight parking spots—or driving down tight trails. The Kia Sorento. It’s the safer choice.
No matter how practical it is a car should be fun to drive. With two engines to choose from and available Dynamax Fully Active All-Wheel Drive the Kia Sorento fits that bill. A 2.4-liter inline-four develops 185 horsepower or go for the 3.3-liter V-6—its 290 horses can tow up to 5 000 pounds. Dynamax Fully Active All-Wheel Drive features Torque-Vectoring Corner Control and Four-Wheel-Drive Lock Mode so you’re in control wherever you are. The Kia Sorento. Practical fun.

2020 Kia Sorento Photos and Videos

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J.D. Power Award Winner

Quality Award Winner

Awarded to the brands/models with the fewest problems reported per 100 owners during the first 90 days of ownership
2020 Kia Sorento JD Power Award Winner
2020 Kia Sorento

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