2020 Mazda CX-9

  • Type: SUV
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2020 Mazda CX-9 Ratings
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Consumer Rating

The J.D. Power 100-Point Score is based on hundreds of thousands of independent and unbiased opinions of verified car owners.
J.D. Power
Out of 100

Quality & Reliability

Measures the level of defects, malfunctions, and design flaws experienced by vehicle owners. Covers the entire vehicle from engine to infotainment system. A higher rating means fewer problems.

Driving Experience

Owners' evaluation of the vehicle's design, performance, comfort, functionality, safety, and technology, comprise this rating. Newer and recently-redesigned vehicles tend to score better.


J.D. Power's forecast of depreciation (how much of its current value the vehicle will likely lose) over the next three years. Lower depreciation equals a higher rating.

Dealership Experience

Owners' experience with this brand's dealerships during the purchase and service process make up this rating. Key factors include customer service, dealership facilities, and the quality of work.

Best Upper Midsize SUV of 2020

All J.D. Power rankings are powered by VIN verified vehicle owners. See ratings methodology.
Upper Midsize SUV
#5 Mazda CX-9

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Owners Like

Measured owner satisfaction with 2020 Mazda CX-9 after 90-days of ownership.
  • The sound quality of the vehicle's audio system is rated high
  • Owners give high ratings for the quality of the materials used inside the vehicle
  • The vehicle cabin is well insulated from outside noises

Owners Don't Like

The problems experienced by owners of the 2020 Mazda CX-9 during the first 90-days of ownership.
  • The experience of using navigation in the vehicle is rated lower than average
  • Getting in/out of the third row seats is rated as less easy than most vehicles in this segment
  • Economy / range are rated lower than average for the segment

Performance Specs

MPG City

20 - 22


26 - 28




6 speed, Automatic w/OD


Intercooled Turbo Regular Unleaded I-4


All Wheel Drive, Front Wheel Drive

Available Trims

2020 Mazda CX-9 Review

The Mazda CX-9 is a spacious and luxurious SUV with all the performance you need whether you’re conquering backcountry roads or running errands around town. Choose from four models starting with the Sport and moving through the top-of-the-line Signature. The Mazda CX-9’s turbocharged 2.5-liter SkyActiv-G engine starts making its 320 pound-feet of torque at 2 000 RPM. This means plenty of usable power right where you’re most likely to use it. Every Mazda CX-9 comes with the Mazda Connect infotainment system bringing your compatible smartphone to a touchscreen display. Standard driver-assist systems like Advanced Smart City Brake Support Blind Spot Monitoring and Rear Cross Traffic Alert add confidence. Best of all there’s room for up to seven adults and their gear. Fold down the second-and third-row seats and there’s over 70 cubic feet of cargo space. Available second-row Captains’ Chairs add comfort and easy access to third-row seating. Choose from a variety of colors options and Genuine Mazda Accessories and build a Mazda CX-9 that’s all yours. The Mazda CX-9. The SUV that’s built for drivers.
Get where you’re going and stay connected on the way in a Mazda CX-9. Mazda Connect lets you entertain communicate navigate and more. Available Apple CarPlay and Android Auto integration brings your world to a touchscreen display so you can listen to music text with voice control monitor Facebook get directions even find a place to eat. Interface with the touchscreen or the console-mounted multi-function Commander control. SiriusXM Satellite Radio is available and everything sounds great on the available Twelve-Speaker Bose Centerpoint 2 Surround-Sound Audio System with AudioPilot 2. The Mazda CX-9. Because connected driving matters.
Mazda’s i-ActivSense safety features1 use sophisticated technology to keep you in tune with your surroundings. Every Mazda CX-9 comes with Advanced Smart City Brake Support Blind-Spot Monitoring and Rear Cross-Traffic Alert. Lane Departure Warning with Lane-Keep Assist adds even more confidence. With available Adaptive Front Lighting the headlights pivot up to fifteen degrees so it’s easier to see around corners at night. And when an accident simply can’t be avoided rigid SkyActiv-Body construction helps protect you and your passengers. The Mazda CX-9. Because driving safety matters.

2020 Mazda CX-9 Photos and Videos

2020 Mazda CX-9
2020 Mazda CX-9
2020 Mazda CX-9
2020 Mazda CX-9
2020 Mazda CX-9
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